The other side of St Johns ambulance


What do you think, is St Johns ambulance really honourable to the core? The other day a friend of mine passed out and the next thing she was ushered into the ambulance and drove to the hospital (about 50 yards away). She works next to the hospital in another building for the health department. A few days later she got a bill of $65.  She did not ask for an ambulance, she did not call the ambulance.

I heard from several other people that got bills for the same reason, one refused to pay the bill and was threatened with a court summons if not paid.

Now is St John that honourable?..

Posted by on 29 Aug 2013

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  • [0] [0]
    gartz

    ithought they were free it was up to the people who want the aide to pay for he hours they spend 

    Posted by gartz on 10 Nov 2013

  • [0] [0]
    nursecare

    If you say `St John', rather than the usual `St Johns' you will find it easier to say. Guess what? If you read the sign(s) on ambulances, they say St John' so you would also be correct!!!! The Ambulance service in NZ is run by St John (except in Wellington, where they have the Wellington Free Ambulance). One trip, within 48 hrs of an accident is free as it is covered by the Accident Compensation Corporation. The current fee for a person with a medical condition is a fixed rate so everyone pays the same, even if the trip covers many k's Thanks for the reminder - I need to pay my subscription for next year.

    Posted by nursecare on 06 Oct 2013

  • [0] [0]
    Littletootrm

    In WA St Johns do run the ambulance service.  The were financially in such dire straights due to unpaid bills that the service almost closed.  The government provides  a grant for the service, but it doesn't meet the running cost.  HBFm as a not for profit organisation now provides admin services for accounts for free to st John's, so the fees are the basic minimum, and since the membership is so cheap there is really no reason for anyone not to take out membership.  Aged pensioners are covered for free.  There are many rules that Ambulance officers have to follow, one of which relates to transporting unconcious patients.  They have no choice, they must take you to hospital if you are uncobscious.  If you are awake you can refuse transport and you will not be billed if someone else called for the ambulance, but if you get the ride it is only fair that you pay for it.  They provide a valuable service and I am grateful they are there, "just in case".  membership is money wellspent and if you have private health insurance your ambulance membership is usually part of the package options in WA.

    Posted by Littletootrm on 23 Sep 2013

  • [0] [0]
    DDTT

    A person who doesn't know another person's medical history has to consider if it could be a heart attack, stroke, cerebal haemorrage, brain tumor or similar. An Auntie of mine lost consciousness and it was initially thought shew had suffered a stroke. Tests proved it was a terminal brain tumor. A neighbour of ours in her mid 40s collapsed in her neighbour's home and they called an ambulance. She had a pulse, was breathing but no air was being expelled. An Ambulance was called and she was rushed to hospital (code 1 = lights and siren/s). She had suffered a cerebal bleed. She had 3 lots of surgery and was kept in an induced coma during the early stages so she wouldn't move at all. After 3 months she started opening her eyes briefly but can't speak at all. At 4 months she could me her fingers a little on one hand. She has to be tube fed via her stomach and is undergoing extensive varieties of therapies.

    Posted by DDTT on 19 Sep 2013

  • [0] [0]
    Ken koala

    Well I think they do a fantastic job & the fact she was unconscious means she needs to be rushed to hospital think of what might of happened if they left her there people would say how discusted they were what if she had a heart attack at the end of the day $65 is pocket change to compare a life my last trip in a ambulance was about 10 Kms & cost $2,500 lucky for me we have ambulance subscription we pay for & our private health cover reimburse us maybe your friend should take out private health cover well enjoy your day I hope your friend is ok now cheers 

    Posted by Ken koala on 18 Sep 2013

  • [2] [0]
    CharlieBear4

    Yes it is honourable. Someone obviously thought that your friend was in need of an ambulance to call one. They have an obligation to take a person to hospital when they are called so they do their job or risk being sued for letting a person potentially die.  $65 is reasonable for the time and expertise of the paramedics. They do a fantastic job and can't ignore a person in need (whether it turns out it was serious or not) They are so under funded and it must be difficult to keep vehicles on the road let alone with trained staff. 

    Posted by CharlieBear4 on 14 Sep 2013

  • [1] [0]
    mishiee56

    Well firstly St.Johns Ambulance and the Ambulance Service are Two completely different things. But I do know that when either one is called to the Cross area in Sydney, both the Paramedics and St. Johns Service do a fantastic job and they are spat upon, hit, they have missiles thrown at them, smashed bottles thrown at them and have to deal with Drunken People both male and female. They also have to deal with people who are really on another planet from drugs. They never know what to expect when they are called out. They have to deal with Needles left laying around, or being stuck with one. When they are called out to Domestic Violence cases, they never know what to expect or whats waiting there for them. I during my life have had to call upon them, and they have been nothing but fantastic. I know that I would rather pay a few Dollars to be picked up and be safe, than faint or become ill and pass out in the street and be left on the side of the road, and then get done over by some low lives. I take my hat off to both The Paramedics and the St. Jhons Ambulance. So should everyone because you would be the first to complain about it if they were not there!!! Cheers Mishiee.

    Posted by mishiee56 on 09 Sep 2013

  • [2] [0]
    pinkf

    St john do a fabo job, I guess the person who called them thought it was the right thing to do, all I can say is lucky its $65.00 not $1300  maybe your freind should invest in ambulance cover it dosent cost much at all

    Posted by pinkf on 09 Sep 2013

  • [3] [0]
    heartspace

    Ambulance insurance costs vey little. It gives piece of mind and mean the difference between life and death.Surely we can take some responsibility for our  own health and well being. It is a very expensive service doing an amazing job.

    Posted by heartspace on 09 Sep 2013

  • [0] [0]
    pinkf

    yep I agree with you dosent cost much to cover your self for ambulance when I was working full time had private health insurance and ambulance cover it would cost me $25 for the whole year and when  I had to renew my membership I got a refund off my health insurance

    Posted by pinkf on 09 Sep 2013

  • [2] [0]
    Elainne

    I can not faulter the ambulance service as they were at my home within a very short time and tried serviving our son unfortunately he did not servive. So if you really believe in having an ambulance service the paramedics are there to help with your condition don't knock them praize them they do a marvolous job without them where would people be. 

    Posted by Elainne on 07 Sep 2013

  • [0] [1]
    Froiky

    In Queensland the Ambulance Service is now free.  It was in drie straights for a time and if you had an electricity Account a fee was put on it for the Ambulance.  It was taken off when they didn't need it anymore and it is now a free service.  When my father in Law was in chemo for cancer the ambulance used to transport him to Hospital which is ligitimate.   For the other person I have heard of who rings says they are sick then gets taken to Hospital by the Ambulance and then says she is okay and goes shopping across the road is not legitimate.

    Posted by Froiky on 08 Sep 2013

  • [0] [0]
    Ursy

    Wow, people actually do that? Unbelievable.

    Posted by Ursy on 11 Sep 2013

  • [0] [4]
    tracey42

    this sort of treatment is horrible to have to pay for something you had no control over and to slapped in the face with a bill is so wrong and beleive that the ambulance company should rethink there system and realise that we are human and this sort of treatment ,,i feel so sorry for these people and hope they have this sorted out and not have to pay for this bill

    Posted by tracey42 on 06 Sep 2013

  • [1] [0]
    Ken koala

    Hi there do you think fuel & running costs are free $65 wouldn't even cover the paramedic so they volunteer there time I think people shouldn't expect a free ride in life pay $20 subscription & feel safe knowing there is someone out there that will help you in need & not just turn away because its not there problem cheers 

    Posted by Ken koala on 18 Sep 2013

  • [2] [0]
    Rosie125

    Again, it is not St Johns who run the ambulances - it is the State Government. While I can understand people's objections to paying, can you imagine how the service would be abused if it were free? From stories on a Current affair showing how some mis-use the 000 number, I reckon there would be people calling the ambulance when they had a head-ache.

    Posted by Rosie125 on 06 Sep 2013

  • [8] [0]
    jeanno1

    She had passed out so she indirectly gives her consent to an ambulance. Passers by wouldn't know what to do to help so they called the experts, the paramedics at St Johns. Ambulance cover is not very expensive and is automatic in most private health policies. $65 is not too much to pay for the care they were giving her as she was unconcious and while she was transported the short distance to the hospital. If you come accross someone who is inured or passed out you should always call the ambulance for help.

    Posted by jeanno1 on 05 Sep 2013

  • [9] [1]
    Keva

    I believe in them as an organisation.  Membership fees are reasonable and would benefit any family.  When you don't belong to St John's, but require an ambulance, there is a one-off cost which is heftier than an annual subscription.  As far as your friend is concerned, 50 yards for an unconscious person and/or any people around her at the time, may as well be 50 miles, no matter who she is or who she works for.  Someone concerned enough for her, rang an ambulance.  $65 is cheap at the price of her welfare.  That she works in health (like I do) is surprising in that she is not a St John's member and in conclusion, yes, I believe they are honourable.  Keva Mullins, Auckland.

    Posted by Keva on 04 Sep 2013

  • [0] [0]
    Huia

    I think St Johns is honourable, In New Zealand it is a one off payment I think of 20 dollars per house hold which is well worth it if you do not use it that year that is a worth while donation to a charitable service.

    Posted by Huia on 08 Sep 2013

  • [6] [0]
    Jega

    I agree wholeheartedly. Where would we be in an emergency without them.

    Posted by Jega on 08 Sep 2013

  • [5] [0]
    msto051

    The same thing happened to me once. An ambulance was called and instead of taking me just up the road, they took me 27 km away. Granted this was closer to my home but I got an invoice for $62.50, three years aga. I didn't know you had to pay and I didn't request that I go to hospital because I had recovered by the time the ambulance arrived. Plus I was safe as I was in a medical centre. However, St John's is a charity and they rely on donations so I guess that is why they charge. At the end of the day, they save lives and do a wonderful job. They see some terrible things and have to put up with drunks.

    Posted by msto051 on 04 Sep 2013

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